Position: Risk Manager
Location: Irving, TX
Reporting to: VP of Finance
Compensation: $24 - $34 per hour
Gather Resources is looking for a talented individual with 5 or more years of Risk experience in the credit/debit card payment processing industry. As the Risk Manager, this candidate will ensure the protection of the company’s assets by managing the quality, accuracy, and consistency of data and transactions, while managing a team of risk analysts.
Role & Responsibilities:
Management of day-to-day activities and reporting, management of analysts
Works with the Leadership Team to understand and achieve business and strategic goals; documents and implements procedures and controls to mitigate losses to protect the company
Appropriately staffs the unit; hires and trains employees; plans, assigns, directs, measures, and adjusts staff and workflows as necessary
Addresses complaints and resolves problems, serves as escalation manager for analysts
Ensures compliance with all regulations associated with the card portfolios and minimizes reputational risk through the use of industry "best practices"
Safeguards corporate and customer assets, consumer confidence, and reputation of the business
Oversees department and ensures applications are boarded on time in adherence with credit guidelines
Manages, measures, and reports the monitoring and processing of statistics and collections efforts
Analyzes and interprets regulatory authorities' rules and regulations, incorporates into workflow
Other special projects, research, or tasks, as assigned
Knowledge, Skills & Abilities:
Excellent written and oral communication skills, excellent listening and interpersonal skills
High level of integrity and excellent judgment concerning private/sensitive matters
High level of knowledge of the card payment system; authorization, clearing, and settlement
Thorough understanding of card data security standards, card processing regulations
Excellent leadership skills; ability to motivate staff and manage with limited resources
Experience Required:
Minimum 5 years of direct acquiring experience
Expertise in fraud prevention and High-Risk merchants
Demonstrated experience with transaction authentication tools
Proficient in MS Office applications, including Outlook, Word, Excel, and PowerPoint
Proficient with TSYS and other Acquiring Solutions tools, including Access One, CyRis, Express/e-connections, CBOS, and MerLink strongly preferred