Position: Account Manager
Location: Fully Remote (Brooklyn, NY)
Reporting to: Senior Account Manager
Compensation: $75,000 to $85,000 per year
Work Schedule: Monday - Friday, 9 am to 6 pm EST
Gather Resources is looking for talent for their client, a creative and digital agency, currently working remotely, and seeking a smart, talented, and driven Account Manager to join our team. Their team is focused on the ideation, problem-solving, and execution of strategies that solve our clients’ challenges and help them meet their objectives.
As an Account Manager, you’ll work directly with clients and project teams from kick-off through completion for projects such as digital campaign ideation and planning, content creation, and website design/development. Critical thinking, strong communication skills, and motivation to achieve our clients’ goals are essential. The ideal candidate has demonstrated the ability to work with multi-disciplinary teams at varying engagement levels.
Summary of Responsibilities
Serve as the day-to-day contact for several spirits brands, splitting time between interfacing with clients, developing client deliverables, and managing internal teams
Manage the complete project life cycle, ensuring deliverables are of high quality to client satisfaction, on time, and within budget
Provide strategic ideas and new opportunities for your clients in collaboration with internal creative leads, inter-agency teams, and key brand stakeholders
Aid in the management of project budgets and timelines
Create estimates and SOWs with assistance from the supervisor
Manage project resourcing and forecasting
Proactively identify and mitigate project risks and roadblocks to ensure project success
Drive meetings with clients, inter-agency teams, and internal teams
Core Responsibilities and Requirements
Account Management
4+ years of experience required in account management, preferably at digital and creative agencies.
Develops good relationships across all departments. Seen as a safe pair of hands internally and as reliable and proactive by third parties (i.e. media) and clients.
Detail-oriented, can prioritize tasks, take initiative, and work efficiently as part of the team.
Capable of moving work forward while effectively managing up, and alerting supervisors of any potential problems or opportunities.
Capable of creating realistic timelines and forecasting resourcing needs in partnership with supervisors and the client
Website Management
Experience with managing website design and development projects, from full website launches to ongoing management within a retainer.
Hands-on CMS platform management experience with WordPress (or similar) is required. You must be comfortable making site updates within the CMS and troubleshooting with the development team.
The ability to review a website analytics report, provide insights based on knowledge of the brand’s digital activities, and present findings to the client.
Hands-on experience with Google Analytics and Google Tag Manager is a plus.
Email and SMS Marketing Campaign Management
Familiarity with email and SMS marketing, with an understanding of the role that it plays within a brand’s overall marketing suite.
Support in creating briefs for email/SMS campaigns and management of a team of designers, copywriters, and digital marketing specialists throughout campaign sprints.
Collaboration with the agency’s digital marketing department to strategize and test new email/SMS tactics.
The Ideal Candidate Is:
A critical thinker with a strategic mind
A leader and relationship-builder who understands their audience
An articulate communicator capable of bringing clarity to internal teams and clients alike
A clear and concise writer
Motivated to take pride and ownership of the work they are responsible for
Able to form a plan and see it through to the finish line
Obsessed with consistency, attention to detail, and closing all loops
Experienced with marketing for spirits brands
Takes a proactive interest in the industry and shares relevant ideas and inspiration from other brands across all channels with the team and client where appropriate.
Is passionate about the job and ambitious to succeed; actively looks for opportunities to grow and learn more about their role and the agency.